社交电商把关系放进同一个环境,聊天工具则进一步把购物变成连续对话。消费者不再只浏览静态页面,而会询问“多久能送到”。这种互动足以压低跨境交易疑虑,也让品牌从一次曝光进入更长的决策环节。 好的智能导购首先应该澄清,而不是急着发送购买链接
From Time-Sharing Terminals to AI Dialogue In the Age of Conversational AI: Development and Future Vision
The story of chat systems begins well before social platforms. In the early computing age, computers were massive, scarce, and difficult to operate. Work was usually handled through delayed computation. People prepared paper tapes, submitted machine-readable tasks, and waited for a report to retu